You can also create panels (embeds) that users can react to in order to quickly open a ticket for maximum ease of use. Support: When a ticket is opened, members with this permission level will be added to the ticket. Permission LevelsĪdmin: Allows the user to change settings on the bot and to manage the permission levels of other users.
There is a full setup guide available on our Website. After doing this, the bot is ready to go, however, you may wish to add some admins and support representatives. You will then be prompted to enter a custom prefix, a ticket welcome message, the maximum ticket limit for a user, the ticket channel category and the ticket archive channel. SetupĪfter adding Tickets to your server, run the command t!setup. Manage blacklisted users, view tickets and respond to them through webchat. The web panel can be used to modify settings, Plays a key role in the management of support to let you focus on what’s important.
Support via DiscordĪllows you to improve your quality of service and response times. Tickets is a fully customisable Discord support manager bot.
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